Resolve Orders on Hold: Fraud Alert : Support

Resolve Orders on Hold: Fraud Alert Print

Modified on: Sat, 4 Apr, 2020 at 11:32 PM

If an order is put on hold due to Fraud Alert, suspicious activity has flagged the order.

How to resolve the Fraud Alert error:

1. Select the Fulfillment Center tab.

2. Select the Orders on Hold tab.

3. Select Resolve Now.

4. The Order Detail Page will appear.

5. Within the red highlighted area is a Fix Now button. Select it.

Tooltip

Support ID: S-FH1005

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