Users can create individual orders using the Custom Order option.
How to Create Custom Orders:
- Select the Fulfillment page, and select Open Orders.
- Select Custom Shipment.
- Start by selecting your warehouse. Once you have selected your warehouse the Shipping From information will auto populate. Next fill in the Shipping To section. Once it is completely filled out, select Validate. This will validate the
shipping address.
- Once you have validated the shipping address, select Create Order.
- Once the order is created you will receive a Green popup at the very bottom of your screen confirming and providing you with the custom order number. The order will move into the Order on Hold section.
- Select the Fulfillment page, and select Orders on Hold. Once you find your order, click anywhere in the white space to open the order and continue creating the order.
- Once the order is open you can add the items to the custom order. At the top of the page you will find the Order Summary tab and the Fulfillment Summary tab. To add items you will select the Order Summary tab.
- After selecting the Order Summary tab, you will see the EDIT button on the far right side of the screen. Select the EDIT button.
- Once the edit page opens, select Add Product.
- To add products, in the search bar you can enter in the SKU or the name of the item (s).
- Once you have selected an item, you can enter in the unit price and the qty of each item.
- Once you have entered in all items for the order, in the top right corner, select the check mark to update the order.
The custom order has been successfully completed and is now prepared for packaging and shipment by the warehouse team.
Tooltip
Support ID: S-FOO1006