If an order is put on hold due to Address Verification, the address is not verified for that order.

How to resolve Address Verification error:

  1. Select the Fulfillment Center page.
  2. Select the Orders on Hold tab.
  3. Select the order(s) with Address Verification holds.
  4. The Order Detail Page will appear.
  5. Select the Fix Now button.
  6. Enter the new Shipping Address.
  7. Select Update.


Support ID: S-FH1004