Orders on Hold
Orders that cannot be processed will be placed on Hold. How to view Orders on Hold: Select the Fulfillment Center tab. Select the Orders on Hold...
Wed, 2 Sep, 2020 at 11:46 AM
If an order is put on hold for having Insufficient Inventory, the product needed for that order is out of stock. How to resolve Insufficient Inventory o...
Thu, 2 Apr, 2020 at 2:11 PM
If an order is put on hold due to Box Inventory, the needed packaging for that order is out of stock. How to resolve Box Out of Inventory orders: 1...
Wed, 1 Apr, 2020 at 3:16 PM
If an order is put on hold due to Address Verification, the address is not verified for that order. How to resolve Address Verification error: Select ...
Sat, 4 Apr, 2020 at 11:32 PM
If an order is put on hold due to Fraud Alert, suspicious activity has flagged the order. How to resolve the Fraud Alert error: 1. Select the Fu...
Sat, 4 Apr, 2020 at 11:32 PM
If an order is put on hold due to a New SKU error, there is a New SKU that is not in the user's inventory. How to resolve the New SKU error: Sel...
Sun, 5 Apr, 2020 at 12:29 AM
How to locate the Resolve Button: Select the Fulfillment Center page. Select the Orders on Hold tab. Select Resolve. Tooltip Support ID: S-FH1007
Sun, 5 Apr, 2020 at 12:31 AM
Packing Contents Will Not Fit orders have items that will not fit in the currently selected box. How to resolve Packaging Contents Will Not Fit orders:...
Sun, 5 Apr, 2020 at 12:34 AM
No Rates Selected means that no shipping rates have been selected for the order. How to resolve No Rates Selected orders: Select the Fulfillment Cent...
Sun, 5 Apr, 2020 at 12:37 AM